Experienced Security Teams

Tailored Site Coverage

Licensed & Fully Insured

Retail Security Specialists

Our expertise

The right security for your environment.

From busy supermarkets to luxury boutiques and corporate workplaces, we match the security approach to the way your business operates.

01 / CAPG

Covert Loss Prevention

Discreet officers who identify suspicious activity, help prevent theft and document incidents in line with store procedures.

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02 / CAPG

High-Visibility & Tactical Guarding

A visible security presence focused on deterrence, staff safety and calm, professional incident response.

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03 / CAPG

Luxury Retail Security

Discreet, professionally presented officers who help protect your people, high-value merchandise and brand while supporting a premium customer experience.

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04 / CAPG

Corporate & Concierge

Professional front-of-house security, visitor assistance and access control for workplaces and commercial properties.

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05 / CAPG

Investigations & Reporting

Support with CCTV reviews, incident reporting, witness statements and evidence preparation for retail loss prevention.

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06 / CAPG

Asset Protection

Site-specific security coverage designed around your premises, operating hours and risk profile.

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Looking for electronic security? Explore our CCTV systems and alarm and access control solutions.

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RETAIL LOSS PREVENTION

Protect stock. Support staff. Keep customers confident.

Effective retail loss prevention brings together trained people, clear procedures and useful reporting. CAPG helps retailers address theft and disruptive behaviour while maintaining a welcoming shopping environment. We focus on practical prevention and a considered response to each incident.

Covert loss prevention officers

Plainclothes officers work discreetly within the store to observe suspicious behaviour, identify potential theft and document incidents. Deployment is guided by the store’s risk profile, high-loss areas and trading patterns. Any response follows site procedures, with staff and customer safety the priority.

Visible deterrence and staff support

High-visibility officers provide a recognisable security presence on the shop floor and around agreed priority areas. Their role combines deterrence, observation and de-escalation, supporting store teams when behaviour becomes aggressive or disruptive. Covert and visible coverage can be combined to suit the location.

Incident reporting and evidence support

A useful report explains what happened, when it happened and what action followed. CAPG supports incident records, CCTV reviews, witness statements and evidence preparation. Where authorised by the client, reporting can be completed in Auror or the retailer’s nominated system to support follow-up and review.

Targeted coverage and ongoing review

Security needs vary between supermarkets, liquor stores, department stores and luxury retailers. CAPG works with the store team to align officer duties and coverage with local priorities. Reviewing recorded incidents helps identify recurring issues and informs adjustments to deployment, communication and site procedures.

Reporting that helps you make decisions

An agreed reporting framework can track recorded events, reported stock value, statements completed and outstanding follow-ups. These measures help your team assess activity and priorities; reported incident value is not the same as verified savings.

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LUXURY RETAIL SECURITY

Protecting your brand.
Respecting the experience.

Luxury retail security needs to reflect the standards of the store. CAPG provides a professional, discreet security presence for premium fashion boutiques, watch retailers and other high-value retail environments.

Our approach balances loss prevention with attentive customer service. Officers support your team, remain alert to security concerns and conduct themselves with the courtesy and discretion your customers expect.

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Security that complements your store

Presentation and professionalism. Well-presented officers, with attire and conduct aligned to your brand and agreed site requirements.

Discreet loss prevention. Observation and a considered security presence around merchandise, entrances and agreed priority areas.

Customer and team support. Courteous assistance, calm communication and escalation that prioritises staff and customer safety.

Store-specific procedures. Duties can include access arrangements, opening and closing support, and launch or private-event coverage within the agreed scope.

Clear incident reporting. Factual records and timely communication help store managers follow up concerns and review security needs.

Your security partner

Professional people. Practical protection.

Capital Asset Protection Group works with businesses to protect staff, customers and assets through tailored security services.

We combine trained officers, clear site procedures and reliable reporting to support your day-to-day operations. Our approach is built around prevention, de-escalation and professional conduct.

Whether you need covert loss prevention, a visible guarding presence or a polished corporate team, we build the service around your environment.

Get to Know CAPG

How we work

Clear priorities. Consistent delivery.

01 / UNDERSTAND

Assess your environment

We discuss your site, operating hours and security priorities to establish the right scope of coverage.

02 / PREPARE

Match the team to the task

Officers receive site-specific direction so duties, escalation procedures and expectations are clear.

03 / SUPPORT

Keep you informed

Clear incident reports and communication help your team respond, review risks and improve prevention.

Who we protect

Security that fits your sector.

Retail & Luxury

Supermarkets, liquor stores, department stores and luxury boutiques. Protection that balances loss prevention with customer experience.

Corporate & Commercial

Offices and commercial premises. Professional guarding and concierge support for staff, visitors and property.

Events & Activations

Security support for events and public-facing activations, with duties planned around the venue and event requirements.

Our Clients

I would highly recommend these guys to anyone, extremely professional and know what they are doing. Thanks guys for everything.

Lauren

Best security company ever, since hiring these i have not lost a single thing from my store. Always alert on the job and professional.

Amelia Johnson

CAPG have worked with us for years now, and i have never had any complaints. They handling everything from locking up the stores to guard and loss preventions.

Anne Wilson

These guys are extremely professional, no matter the situation they are well trained to stay calm and expertly de-escalating situations. Thanks for your hard work and dedication CAPG.

Jonathan Sermon

Very happy with their customer service staff is polite and quick to help. Would always come back to you guys. Thanks for everything.

K Harte

LET’S TALK SECURITY

Tell us what you need to protect.

Share your location, the type of security you need and your preferred coverage dates. Our team will discuss a service suited to your business.

1800 227 278

[email protected]

Request a security proposal

Complete the form and tell us how we can help.